FAQs

FREQUENTLY ASKED QUESTIONS

Season21.com consists of investigators who have come from a variety of backgrounds: intelligence, law enforcement, government, and information technology. All investigators are required to undergo a professional on-the-job training program conducted by the senior investigators, departmental heads of the organization. We have built up a reputation of being able to understand a clients needs and then provide a remarkable solutions keeping in mind their financial boundaries and time frame.

Certainly we accept cases from every corner of the country. In-fact major percentage of our business comes from cases that involve us to go to cities other than Delhi. We are part of Global one, a consortium of reputed Indian and International Detectives. We seek assistance from the local sleuths of Global one to handle cases outside Delhi, furthermore we send our own experts to handle cases in that city.

Our way of conducting the assigned case is 100% confidential as even our field investigators does not know that the operation they are going to handle is for what purpose and who is our client. All the conversations and reports are being kept in such a confidential manner that only assigned chief of that particular case can unlock the protected area by certain codes, as and when required.

Confidentiality is paramount in our work. Once you have instructed us, we will only report to you or any one else you specify, such as your legal representative. We are under no obligation to inform any third parties of what we are doing and for whom. We never release information to law enforcement or other relevant agencies.

The biggest difference from our competitors is the fact that we make every effort to understand what your customized needs are and provide you with genuine attention and support. Even if you are so stressed out that you just want someone to talk to, we will be there for you. From a performance standpoint we are different in the fact that we will exercise extreme caution when conducting surveillance and in 99% of our cases we will provide results without your spouse ever having a clue that he/she was being watched. The biggest difference is that you will deal with the owner of the company from the initial telephone consultation until the job is completed.

Our charges are based on the type of operation that we have been asked to undertake. To establish the costing, we first request the details of the case to be transmitted to us and we will calculate a budget and time-scale. Once this has been agreed, we then require a retainer based on the budget to begin the operation.

After obtaining details of the investigative operation we will be able to give you a time-scale projection. Some operations take days, some weeks and some months. It all dependent upon the proof required and complexity of the case, but our experience allows us to provide information with a realistic time frame.

The type of profession we are in, does not allow us to expose our list of clients for reasons of confidentiality. However let us assure you that in the last so many years we have been in business and carried out investigations for fortunes 500 multinationals, Indian corporate houses and government organizations besides prominent individuals.

You may collect your report personally from our office or we can send it by regular mail, facsimile, or e-mail. Documents or proofs that are obtained as part of an investigation case can also be sent via the same methods.. Stills photographs can be scanned and sent as e-mail or a regular mail if required and video footage can be sent in the usual format or CD.

You can make payments through Cheque / Draft or Cash. International payments can be made through wire transfers. you can also pay through credit card, debit ATM card, net banking etc.

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